Terms and conditions
For Hotel (all accomodations) Tours:
- Please confirm your tour at least the night before via WhatsApp at 829-921-0454.
- You can also call us (leaving a message if there is no answer) at 809-538-3179, which is a free call from the resort. (don't dial 1 before if you are in Samana).
- If you are staying in Punta Cana you must contact us the night before to let us know the room number and lead guest's name on the room. Failure to do so could lead to security denying us entrace to the resort to pick you up and forfeiture of part of your tour fees.
- You must cancel at least 48 hours in advance in order to get a full refund.
For Cruise Ship Shore Excursions:
- This tour will happen rain or shine. We will be at the cruise pier during the stated time frame.
- If you need to cancel: please do so 48 hours ahead of time in order to receive a full refund. If your ship does not come into port then we will refund your deposit.